Safe Travels Moving & Storage Corp

Safe Travels Moving and Storage Corp

This is a very professional and very understanding moving company.I moved from Miami Florida to Chicago IL and these guys moved me and my family without any problems quick and efficient.The price was very reasonable and affordable.The one thing I did like is the fact that Safe Travels Moving and Storage Corp wrapped and stored my belongings as well as my family belongings with care and that’s a BIG PLUS FOR ME…The last moving company I hired didn’t care about ANY of my belongings…..So to ANYONE THAT IS LOOKING FOR A GREAT AND RELIABLE MOVING COMPANY I HIGHLY RECOMMEND THAT YOU LOOK INTO SAFE TRAVELS MOVING AND STORAGE CORP.

Move size: 2 Bedroom Home Service cost: $1500

I hired Safe Travels Moving & Storage Company for a long-distance move from Maryland to Michigan with a pickup date of November 13, 2025.

On September 30, 2025, I signed a contract and paid a deposit of $1,366. Initially, the company offered a competitive quote that convinced us not to use U-Haul.

However, on November 11, 2025, just two days before the scheduled pickup date, the company conducted a QA call and increased the price by more than $1,000. Because the move date was imminent, we had little choice but to proceed.

The situation worsened on the moving day. After loading about half of our belongings, the movers stopped working and demanded an additional $400 in cash, claiming our belongings exceeded the estimated volume. If we did not pay, they refused to continue the move. I contacted the company immediately, but they insisted the estimate was “only an estimate” and required payment.

The estimate ultimately turned out to be more than 30% inaccurate, which reflects poor planning and should not be the customer’s responsibility.

Additional issues include:

We were promised three veteran movers, but only two movers arrived, and one of them could not communicate in English.

The company stated that the service included furniture disassembly and reassembly, but the movers only disassembled one item (a king bed).

The movers did not bring sufficient moving blankets, requiring us to provide our own packing materials.

We were told the move would use a medium-sized truck, but a large truck was used to transport belongings from multiple families, which was never disclosed to us.

Finally, many of our belongings were damaged during the move. The total weight of damaged items was 1,480 lbs. According to the contract’s liability terms, the company should compensate us $888 for these damages. However, they refused to provide the required compensation.

Move size: 4 Bedroom Home Service cost: $5500

I cannot begin to express how unbelievably happy I am with the service that was shown from this moving company. From the time I called to schedule a consultation, to the date of pick up and the date of drop off, I was very impressed by the professionalism and attention to detail that was shown. I was blown away by the individuals who showed up and kept in touch through the move. From the owner speaking to me via FaceTime, the back office service, and the moving team in each location, I am so glad I found this company.

Move size: 2 Bedroom Home Service cost: $350